Thank you for your interest in joining our team! Check out the current job opportunities below, or learn how you can become a volunteer.

We do appreciate your interest in Toronto Wildlife Centre. Unfortunately, due to the anticipation of a high number of applications only candidates who qualify for an interview will be contacted. Please, no inquiries. Thank you for your understanding.

About Toronto Wildlife Centre:

Toronto Wildlife Centre is the only wildlife centre in the Greater Toronto Area and the busiest in Canada. Approximately 5,000 wild animals are admitted to the centre each year representing over 270 different species of wildlife.

Dedicated to the rehabilitation of sick, injured and orphaned wildlife, and to educating the public on wildlife-related issues; TWC was the first wildlife centre in Canada with a full veterinary hospital and is the only one with a dedicated Wildlife Rescue Program. Approximately 30,000 phone calls from the public are handled each year through TWC’s Wildlife Hotline.

As a registered charity, TWC relies primarily on donations from members of the public and like-minded organizations. Volunteers work in all areas of the centre from wildlife care to IT support.

Volunteer Coordinator

Status:  Full-time

Location(s):  Downsview Park, with the understanding that plans are in place to move to Rouge Park at a future date

Reports to:  Operations Manager

Start Date: As soon as possible

Compensation:  TBD

 

Position Summary

TWC is operated by a small group of highly skilled, paid staff, supported by several hundred volunteers who work in all areas, from wildlife care to administration.  Volunteers range from teenagers to seniors and come from all walks of life; some have been giving their time freely for many years and new volunteers are joining us regularly.

The Volunteer Coordinator is responsible for managing the volunteer team, coordinating and developing the Volunteer Program and liaising with other TWC programs and other external organizations as needed. This position requires experience working with volunteers, a strong administrative background, multitasking, and the ability to prioritize and communicate well in a fast-paced environment. As an environmental organization working with hundreds of species, including some at-risk species such as Blanding’s turtles, we could not do our critical work without our volunteers.

 

Key Responsibilities

  • Provide a positive, professional and safe working environment at all times
  • Volunteer management including: recruitment, orientation, scheduling, training, attendance monitoring and maintenance of volunteer records and data
  • Provide assistance with orientation and volunteer’s introduction to TWC
  • Liaise with TWC staff and volunteers to keep all programs cohesive and to meet Centre needs
  • Keep abreast of current volunteer management methods through literature perusal, conference attendance, networking and other sources
  • Evaluate, update and expand existing programs, protocols/manuals and other material
  • Develop new and innovative ways of improving experiences and recognizing achievements of volunteers
  • Assist with all aspects of the Volunteer Program, including evaluation, updating and expansion of existing programs, manuals, training protocols, etc.
  • Contribute to new and innovative ways of improving volunteer experiences, recognizing achievements, and participating in engagement, recognition and social events
  • Some involvement with public relations, fundraising, administrative duties and other duties as needed
  • Responsible for retention of volunteers through recognition, conflict resolution, regular communication, relationship building, and other means
  • Assist with setting of Volunteer Program goals and strategic planning
  • Provide information to the Executive Director and Operations Manager for assessing Volunteer Program budget for the next fiscal year

 

Requirements

  • Graduate of a volunteer management program or equivalent experience
  • Minimum 3 years’ experience managing a medium to large volunteer program in a professional setting
  • Strong administrative experience working in a fast-paced environment
  • Strong leadership, training and facilitation skills
  • Problem solver and critical thinker
  • Commitment to excellence
  • Exceptional interpersonal skills
  • Professional, highly organized and self-motivated
  • Strong written and verbal communication skills, high proficiency in computer skills and presentations
  • Active and outgoing with the ability to engage youth and adults from a broad range of backgrounds and ages
  • Valid driver’s license; own vehicle available for occasional use an advantage
  • Genuine concern for and understanding of wildlife and environmental issues
  • Must be available to work some weekends as required

To apply: Please e-mail cover letter and resume to hr@torontowildlifecentre.com; include “Volunteer Coordinator” in the subject line, and address to Shannon Brown. We sincerely thank all applicants; however only those selected for an interview will be contacted. Toronto Wildlife Centre is an equal opportunity employer committed to diversity and inclusion.  Please, no inquiries.

Assistant Volunteer Coordinator

Status:  Full-time

Location(s):  Downsview Park, with the understanding that plans are in place to move to Rouge Park at a future date

Reports to:  Volunteer Coordinator

Start Date: As soon as possible

Compensation:  TBD

 

Position Summary

TWC is operated by a small group of highly skilled, paid staff, supported by several hundred volunteers who work in all areas, from wildlife care to administration.  Volunteers range from teenagers to seniors and come from all walks of life; some have been giving their time freely for many years and new volunteers are joining us regularly.

The Assistant Volunteer Coordinator is responsible for assisting in the management of the volunteer team, coordinating and developing the Volunteer Program and liaising with other TWC programs and other external organizations as needed. This position requires experience working with volunteers, a strong administrative background, multitasking, and the ability to prioritize and communicate well in a fast-paced environment. As an environmental organization working with hundreds of species, including some at-risk species such as Blanding’s turtles, we could not do our critical work without our volunteers.

 

Key Responsibilities

  • Provide a positive, professional and safe working environment at all times
  • Address immediate volunteer needs in person or via phone and email communication
  • Assist with volunteer management, including: recruitment, orientation, scheduling, training, attendance monitoring and maintenance of volunteer records and data
  • Provide assistance with orientation and volunteer’s introduction to TWC
  • Assist with the develop and implementation of new and innovative ways of improving experiences and recognizing achievements of volunteers
  • Assist with all aspects of the Volunteer Program, including volunteer evaluation, updating and expansion of existing programs, manuals, training protocols, etc.
  • Contribute to new and innovative ways of improving volunteer experiences, recognizing achievements, and participating in engagement, recognition and social events
  • Contribute to the improvement and maintenance of the program’s volunteer retention through recognition, conflict resolution, regular communication, relationship building, and other means
  • Assist with setting of Volunteer Program goals and strategic planning

 

Requirements

  • Minimum 1 year experience working in an administrative role in a fast-paced environment:  answering phones, responding to emails and using computer databases
  • Excellent interpersonal skills; must be personable both in person and on the phone
  • Problem solver and critical thinker
  • Professional, highly organized, detail oriented and self-motivated
  • Strong written and verbal communication skills and high proficiency in computer skills
  • Active and outgoing with the ability to engage youth and adults from a broad range of backgrounds and ages
  • Genuine concern for and understanding of wildlife and environmental issues
  • Must be available to work some weekends as required

To apply: Please e-mail cover letter and resume to hr@torontowildlifecentre.com; include “Assistant Volunteer Coordinator” in the subject line, and address to Shannon Brown. We sincerely thank all applicants; however only those selected for an interview will be contacted. Toronto Wildlife Centre is an equal opportunity employer committed to diversity and inclusion.  Please, no enquiries.

Wildlife Rehabilitation Manager

 

Position:                     Wildlife Rehabilitation Manager – Permanent Full time

Reports to:                 Operations Manager

Location:                    Currently based at Downsview Park, and possibly relocating to the Rouge National Urban Park as early as 2019

Start Date:                  As soon as possible

Compensation:          TBD, Commensurate with experience

Job Summary & Requirements:

In this key role, the Wildlife Rehabilitation Manager is responsible for developing and leading a team whose work spans all aspects of wildlife care, from admission to release. The team is comprised of an Assistant Wildlife Rehabilitation Manager, Senior Wildlife Rehabilitators, Wildlife Rehabilitators, Interns and Volunteers. He/she will also liaise with other Toronto Wildlife Centre (TWC) departments and external organizations to support the overall goals and strategies of TWC.

Main Accountabilities:

  • Develops and enables Wildlife Rehabilitation team through ongoing communication, training, educational updates, consultation, recognition, constructive feedback and annual performance evaluations; makes final decisions on personnel issues
  • Ensures a positive, professional, and safe working environment at all times; with a focus on both human and animal safety
  • Maintains, updates, and grows the Wildlife Rehabilitation Program, including maintaining/implementing/developing wildlife rehabilitation protocols, networking with other organizations, reviewing literature and attending relevant conferences
  • Acts as the key liaison between Wildlife Rehabilitation and other TWC departments, centre management, and external organizations
  • Works closely with the veterinary department to conduct rounds, review medical cases, and collaboratively review/update care protocols as needed
  • Maintains wildlife rehabilitation department budget and makes recommendations regarding staffing and resources
  • Develops and oversees Intern and Foster Care program
  • Assists with fundraising and public relations activities as needed

Job Qualifications

Education:

  • University or college degree in related field

Experience:

  • Minimum 5 years of management experience within a licensed wildlife rehabilitation centre or similar animal facility
  • Previous experience overseeing staff/volunteers
  • Valid Driver’s License

Competencies:

  • Demonstrated abilities in the care and rehabilitation of a broad range of wildlife species, including examinations, nutrition, caging, environmental enrichment, behavioral and releasability assessments
  • Demonstrated medical skills including injections, fracture immobilization, gavage, fluid therapy, wound management, hematology knowledge, familiar with common wildlife parasites and diseases
  • Strong knowledge of Southern Ontario wildlife identification and natural history is a definite asset
  • Strong interpersonal skills, with demonstrated ability to influence with integrity and work collaboratively across the organization and with external parties
  • Strong leadership skills with passion for developing and enabling the team
  • Ability to work collaboratively with other departments and external organizations/individuals
  • Motivated self-starter, with ability to prioritize and manage competing priorities
  • Flexible and adaptable to changing and dynamic work environment
  • Excellent communication and presentation skills
  • Excellent analytical and problem-solving skills, with strong attention to detail
  • Ongoing attendance/participation in conferences, workshops, and training in a related field
  • Computer skills including proficiency in Word and Excel

Please send resume and cover letter Attn: Shannon Brown with the subject line “Wildlife Rehabilitation Manager” to hr@torontowildlifecentre.com.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Donor Relations Support – Full Time

Position: Contract until end of January 2020

Reports to: Operations Manager

Location: Downsview Park – 60 Carl Hall Rd, Unit 4, Toronto, with plans to move to the Rouge Park area in late 2019

Compensation: $31,000 to $33,000 (commensurate with experience)

 

Position Summary:

As the first point of contact for many of our donors, we are looking for someone who enjoys interacting with members of the public; especially those with a love and appreciation of our wild neighbours. Although this position is mostly focused on donor relations and associated administrative duties, there is a lot of opportunity to get involved with our fundraising team assisting with events and other exciting donor related activities. If you are someone who is welcoming, enthusiaistic, organised, a true multitasker and would like to join our animal loving team, we would love to hear from you.

Duties and Responsibilities:

  • Responsible for majority of donor (and potential donor) communications including in person, on the phone, and written (e-mail, paper, and some on-line)
  • Processing monetary and in-kind donations
  • Sending thank you letters, thank you cards, tax receipts, and other forms of donor correspondence
  • Assisting with in-house mailings
  • Assisting with ongoing maintenance of CRM and other donation related records
  • Assisting with other administrative and fundraising tasks as needed

Experience and Qualifications:

  • Highly proficient with computers especially Microsoft Office programs and CRMs
  • Work or volunteer experience in an NGO in a similar role

Skills and Abilities:

  • Excellent interpersonal skills; must be personable both in person and on the phone
  • Exceptional attention to detail
  • Highly organised
  • Proven ability to multi-task and prioritise
  • Outstanding written and verbal communication skills
  • Ability to take initiative
  • Ability to work well with a team and independently
  • Genuine concern for and understanding of wildlife and environmental issues

Assets

  • Experience working with eTapestry or other fundraising software
  • Experience in a customer service-focused setting
  • Bookkeeping

Please send resume and cover letter to hr@torontowildlifecentre.com Attention: Shannon Brown with subject line “Donor Relations Support” 

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.