Thank you for your interest in joining our team! Check out the current job opportunities below, or learn how you can become a volunteer.
We do appreciate your interest in Toronto Wildlife Centre. Unfortunately, due to the anticipation of a high number of applications only candidates who qualify for an interview will be contacted. Please, no inquiries. Thank you for your understanding.
Location(s): Downsview Park, with the understanding that plans are in place to move to Rouge Park at a future date
Reports to: Operations Manager
Start Date: As soon as possible
Compensation: TBD, Commensurate with experience
About Toronto Wildlife Centre
Toronto Wildlife Centre (TWC), a registered charity, is the only wildlife centre in the Greater Toronto Area and the busiest in Canada. Approximately 5,000 wild animals are admitted to the centre each year representing over 270 different species of wildlife. Dedicated to the rehabilitation of sick, injured and orphaned wildlife, and to educating the public on wildlife-related issues, TWC was the first wildlife centre in Canada with a full veterinary hospital and the only one with a dedicated wildlife rescue program, and is open 365 days a year.
TWC is operated by a small group of highly skilled, paid staff, supported by several hundred volunteers who work in all areas, from wildlife care to administration. Volunteers range from teenagers to seniors and come from all walks of life; some have been giving their time freely for many years and new volunteers are joining us regularly.
The Volunteer Coordinator is responsible for managing the volunteer team, coordinating and developing the Volunteer Program and liaising with other TWC programs and other external organizations as needed. This position requires experience working with volunteers, a strong administrative background, multitasking, and the ability to prioritize and communicate well in a fast-paced environment. As an environmental organization working with hundreds of species, including some at-risk species such as Blanding’s turtles, we could not do our critical work without our volunteers.
- Provide a positive, professional and safe working environment at all times
- Volunteer management including: recruitment, orientation, scheduling, training, attendance monitoring and maintenance of volunteer records and data
- Provide assistance with orientation and volunteer’s introduction to TWC
- Liaise with TWC staff and volunteers to keep all programs cohesive and to meet Centre needs
- Keep abreast of current volunteer management methods through literature perusal, conference attendance, networking and other sources
- Evaluate, update and expand existing programs, protocols/manuals and other material
- Develop new and innovative ways of improving experiences and recognizing achievements of volunteers
- Assist with all aspects of the Volunteer Program, including evaluation, updating and expansion of existing programs, manuals, training protocols, etc.
- Contribute to new and innovative ways of improving volunteer experiences, recognizing achievements, and participating in engagement, recognition and social events
- Some involvement with public relations, fundraising, administrative duties and other duties as needed
- Responsible for retention of volunteers through recognition, conflict resolution, regular communication, relationship building, and other means
- Assist with setting of Volunteer Program goals and strategic planning
- Provide information to the Executive Director and Operations Manager for assessing Volunteer Program budget for the next fiscal year
- Graduate of a volunteer management program or equivalent experience
- Minimum 3 years’ experience managing a medium to large volunteer program in a professional setting
- Strong administrative experience working in a fast-paced environment
- Strong leadership, training and facilitation skills
- Problem solver and critical thinker
- Commitment to excellence
- Exceptional interpersonal skills
- Professional, highly organized and self-motivated
- Strong written and verbal communication skills, high proficiency in computer skills and presentations
- Active and outgoing with the ability to engage youth and adults from a broad range of backgrounds and ages
- Valid driver’s license; own vehicle available for occasional use an advantage
- Must be available to work some weekends as required
To apply: Please e-mail cover letter and resume to firstname.lastname@example.org; include “Volunteer Coordinator” in the subject line, and address to Isabella Thomas. We sincerely thank all applicants; however only those selected for an interview will be contacted. Toronto Wildlife Centre is an equal opportunity employer committed to diversity and inclusion. Please, no inquiries.
Communications and Design Assistant
Location(s): Currently located at Downsview Park with plans to move to the Rouge Park area in 2019
Reports to: Communications Specialist
Compensation: TBD, commensurate with experience
In this unique and exciting role, you will combine your creative communication and social media skills with your passion for promoting peaceful co-existence for people and wildlife. You will join a fantastic team of staff and volunteers committed to educating the public on wildlife issues and providing medical and rehabilitative care to sick, injured and orphaned wildlife, with the goal of releasing healthy animals back into the wild. As a key member of the team, the Communications Assistant will assist with strategy for all communications, website, and public relations messages to consistently articulate Toronto Wildlife Centre’s mission. Your goal is to advance our position and profile with relevant constituents, as well as drive broader awareness and donor support. Scope includes assisting with content creation for our varied and integrated communications channels and ensuring adherence to our style and branding guidelines.
- Assist with the design and strategic development of web and print communications including WordPress pages, website and social media banners, newsletters, brochures, signage and design requests as needed.
- Assist with basic photography/videography and photo/video editing
- Assist with updating our website; review and approve content from other members of staff
- Assist with developing and implementing an integrated strategic communications plan to broaden awareness of programs and mission, and increase the visibility of our programs across key stakeholder audiences
- Collaborate with staff to recognize communications opportunities and solutions, and execute appropriate strategies to support them
- Compile marketing and user statistics to inform ongoing strategy
- Assist with the development of print and web communications including social media postings, website and blog content, newsletters, brochures and donor correspondence, while maintaining brand standards and enforcing style guidelines
- Assist with posting “to-the-moment” content on our website and social media channels and monitor our presence on social media channels
- Work collaboratively with communications staff and volunteers
- Assist with developing messaging for annual fundraising
- Assist with other communication and fundraising tasks as needed
- Graphic and web design
- Excellent writing/editing and verbal communication skills
- Strong attention to detail in both design and writing
- Strong track record as an implementer who thrives on managing a variety of key initiatives
- Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters
- Ability to work quickly and under tight timelines to communicate “to-the-moment” news and funding needs
- Excellent and persuasive communicator
- Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives
- Advanced computer skills — i.e.; MS Word, Excel, WordPress, Adobe Photoshop, Premier Pro and InDesign
- Savvy with current popular social media channels. Knowledge of social media photo dimensions and photo/video uploading capacities.
- Ability to work efficiently and effectively within a fast paced and dynamic environment
- Passion for Toronto Wildlife Centre’s mission
- Educational background in communications and/or design
- Experience using Hootsuite
- Experience in a communications and/or design role
- Education and/or experience in fundraising
- Basic understanding of SEO and web analytics
To apply: Please e-mail cover letter and resume to email@example.com with subject line “Communications and Design Assistant.” Attention Isabella Thomas. Due to high number of expected applicants, only those individuals who qualify for an interview will be contacted. No inquiries please.