Thank you for your interest in joining our team! Check out the current job opportunities below, or learn how you can become a volunteer.

We do appreciate your interest in Toronto Wildlife Centre. Unfortunately, due to the anticipation of a high number of applications only candidates who qualify for an interview will be contacted. Please, no inquiries. Thank you for your understanding.

About Toronto Wildlife Centre:

Toronto Wildlife Centre is the only wildlife centre in the Greater Toronto Area and the busiest in Canada. Approximately 5,000 wild animals are admitted to the centre each year representing over 270 different species of wildlife.

Dedicated to the rehabilitation of sick, injured and orphaned wildlife, and to educating the public on wildlife-related issues; TWC was the first wildlife centre in Canada with a full veterinary hospital and is the only one with a dedicated Wildlife Rescue Program. Approximately 30,000 phone calls from the public are handled each year through TWC’s Wildlife Hotline.

As a registered charity, TWC relies primarily on donations from members of the public and like-minded organizations. Volunteers work in all areas of the centre from wildlife care to IT support.

Wildlife Rescue Team Member

Position Title: Wildlife Rescue Team Member

Status: Permanent, full-time

Location: Currently located in Downsview Park with plans to move to the Rouge Park in the future

Reports to: Wildlife Rescue Manager

Start Date: As soon as possible

Salary: Commensurate with experience

Position Summary:
Out on the frontlines, the wildlife rescue team deals with the difficult and often dangerous wildlife situations that can’t be handled by members of the public. Toronto Wildlife Centre is the only wildlife centre in Ontario with a rescue program. And of course, Toronto Wildlife Centre rescue staff has extensive experience working hands on with wildlife. Along with carrying out rescues, the Wildlife Rescue Team is also responsible for releasing patients that have been rehabilitated.

Accountabilities:
• Providing a positive, professional, and safe working environment at all times
• Participating in challenging or complex rescues
• Assessing situations in the field for logistics and safety (wildlife and humans)
• Documenting all appropriate information on situations
• Transporting patients between TWC’s Downsview and Rouge Park locations
• Releasing patients post rehabilitation
• Acting as a TWC and wildlife ambassador when in the field
• Assisting with photo and video documentation of rescues and releases
• Assisting with maintenance and repair of rescue equipment

Job Qualifications:
• Must be rabies vaccinated and have proof of current titre at a protective level
• Must hold a valid driver’s license with a clean driving record
• Preference may be given to candidates with a personal vehicle
• Flexible availability, must be able to work long shifts, rotating weekends and some evenings

Experience:
• Previous experience working with and/or handling wildlife
• Experience dismantling and reconstructing structures that wildlife may have become caught /
trapped in e.g. fireplaces or exhaust fans, ideal but not required
• Experience using hand and power tools

Competencies:
• Must possess exceptional problem solving, time management and multi-tasking skills in both
average and stressful conditions, with excellent attention to details
• Comfortable working in all weather conditions
• Comfortable with heights, tight spaces, water, ladder use
• Ability to maintain focus on task among crowds
• Understanding of basic mechanical principles
• Must be in good physical health e.g. able to lift a minimum of 40 pounds and perform other
strenuous activities
• Excellent interpersonal and communication skills (written and verbal), and able to work
cooperatively with co-workers, volunteers, members of the public and other organizations
• Strong knowledge of the natural history and behaviour of wildlife in Southern Ontario, and
comfortable working with all species

To apply: Please e-mail cover letter and résumé to hr@torontowildlifecentre.com Attention:
Andrew Wight “Wildlife Rescue Team Member” in the subject line. We sincerely thank all
applicants; however only those selected for an interview will be contacted. Please no inquiries.

Wildlife Nutrition Coordinator

Work Status: 1 year contract

Location: Currently located in Downsview Park with plans to move to Rouge Park in the future

Reports to:  Wildlife Rehabilitation Manager

Salary: Commensurate with experience

Start date:  Early spring 2020

Position Summary:

The wildlife kitchen at Toronto Wildlife Centre (TWC) has been providing nutritious, species-specific food for thousands of patients annually, representing over 270 wild species. A healthy diet is a critical aspect of rehabilitation for wildlife. The logistics of delivering hundreds of fresh meals each day to hungry patients is challenging so TWC is looking for an experienced nutritionist to take the lead.

The Wildlife Nutrition Coordinator will take over the majority of diet-related responsibilities currently undertaken by the wildlife care team. This person will oversee and manage the preparation of individual daily diets, supervise and train kitchen volunteers and seasonal staff in properly preparing meals and caring for feeder colonies (e.g., fruit flies, minnows and mealworms), research ways to improve wild diets, and develop and implement processes to improve efficiency and reduce food waste.

Accountabilities:

  • Management and oversight of the wildlife kitchen team
  • Oversight of the daily care of the feeder colonies (live animal)
  • Training interns and volunteers on proper food preparation processes and dietary needs
  • Improving food preparation routines, delivery systems and workflow in the kitchen
  • Coordinating meal preparations and distribution with the rehabilitation team
  • Preparing diets for the wild patients on a daily basis
  • Further research and refining of diets and the nutritional needs of the patients
  • Development and implementation of maintenance and cleaning routines for the kitchen and food preparation areas
  • Tracking food usage and waste throughout the centre
  • Maintaining food supply inventory as well as preparing food orders
  • Digitizing diet records and developing a maintenance plan
  • Working with the Fundraising Team on food donations

Position Requirements:

  • Completion of a graduate degree in Animal Nutrition with a minimum of 3 years research and supervisory experience or equivalent training and experience
  • Preference will be given to those with experience in feed formulation and feed quality control techniques, sanitation, and maintaining feeding programs of an array of taxa
  • Knowledge of Southern Ontario wildlife identification and natural history is a definite asset
  • Previous experience working with volunteers an asset

Competencies:

  • Must possess exceptional communication and interpersonal skills, organizational skills, and strong problem solving, decision making and leadership skills
  • Must be able to work with minimum supervision.
  • Must be able and willing to work shifts, weekends and holidays.
  • Flexible and adaptable to changing and dynamic work environment
  • Strong work ethic and desire to learn
  • Must be able to meet physical demands of the job, including the ability to lift a minimum of 25 kilos (55 lbs.) must be able to stand, sit, walk, stoop, crouch kneel and twist on a regular basis.
  • Must have proven mathematical skills.
  • Possess advanced computer skills.
  • Must possess working knowledge of the metric measurement system.

Assets:

  • Full Class “G” driver’s license along with a good driving record is an asset

TO APPLY: Please send cover letter, resume, availability, and 3 letters of recommendation (current TWC volunteers only require 2 letters) to hr@torontowildlifecentre.com. Please make sure “Wildlife Nutrition Coordinator” is included in the subject line.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Wildlife Kitchen Support

 

Work Status: 6 month contract

Location: Currently located in Downsview Park with plans to move to Rouge Park in the future

Reports to:  Wildlife Rehabilitation Manager

Salary: $14 hourly

Start date:  Early spring 2020

Position Summary:

The wildlife kitchen at Toronto Wildlife Centre (TWC) has been providing nutritious, species-specific food for thousands of wild patients annually, representing over 270 wild species. A healthy diet is a critical aspect of rehabilitation for wildlife. The logistics of delivering hundreds of fresh meals each day to hungry patients is challenging so TWC is looking for an experienced team to take the lead!

Trained and supervised by the Wildlife Nutrition Coordinator, seasonal kitchen staff will provide additional support during TWC’s busiest time of year from April to October—when we care for up to 700 patients at a time with a huge range of diets and case-specific dietary needs. The support staff will assist with meal preparation, feeder colony care, organization of supplies, and other tasks as needed.

Accountabilities:

  • Assisting the Wildlife Nutrition Coordinator with all daily functions of the wildlife kitchen
  • Preparing diets for the wild patients on a daily basis
  • Preparing species-specific formulas
  • Maintaining the Feeder Colonies (live animal)
  • Cleaning and maintaining the kitchen areas

Position Requirements:

  • Completion of a food preparation, animal dietetic or nutrition course(s) of study at the community college level or equivalent training and experience
  • Preference will be given to students or graduates studying in a related field

Competencies:

  • Must be able to work with minimum supervision
  • Must possess demonstrated leadership abilities
  • Ability to work collaboratively within a team
  • Motivated self-starter, with ability to prioritize
  • Strong work ethic and desire to learn
  • Flexible and adaptable to changing and dynamic work environment
  • Must be able and willing to work shifts, weekends and holidays
  • Must have proven organizational skills
  • Ability to communicate effectively both orally and in writing
  • Must have proven mathematical skills
  • Possess advanced computer skills
  • Must possess working knowledge of the metric measurement system
  • Must be able to meet physical demands of the job, including the ability to lift a minimum of 25 kilos (55 lbs.) must be able to stand, sit, walk, stoop, crouch kneel and twist on a regular basis.

TO APPLY: Please send cover letter, resume, availability, and 3 letters of recommendation (current TWC volunteers only require 2 letters) to hr@torontowildlifecentre.com. Please make sure “Wildlife Kitchen Support” is included in the subject line.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Social Media Assistant

 

Work Status: Full-time, 1 year contract

Location: Currently located in Downsview Park with plans to move to Rouge Park in the future

Reports to:  Communications Manager

Salary: Commensurate with experience

Position Summary:

In this unique and exciting role, you will combine your creative communication, extensive writing and social media skills with your passion for promoting a peaceful co-existence for people and wildlife. You will join a fantastic team of staff and volunteers committed to educating the public on wildlife issues and providing medical and rehabilitative care to sick, injured and orphaned wildlife, with the goal of releasing healthy animals back into the wild. As a key member of the team, the Social Media Assistant will assist with creating strategic messaging across select social media platforms to consistently articulate Toronto Wildlife Centre’s (TWC’s) mission. Scope includes assisting with content creation for our varied and integrated communications channels and ensuring adherence to our style and branding guidelines.

Duties and Responsibilities:

  • Assist with writing, fact-checking and posting “to-the-moment” content across TWC’s social media channels (Facebook, Twitter, Instagram etc.) and monitoring TWC’s online presence and engagement. Assist with scheduling posts as needed.
  • Assist with developing messaging for annual fundraising and event promotions
  • Assist with researching and recognizing social media growth opportunities, trends and potential partnerships to increase online engagement
  • Assist with gathering social media analytics
  • Assist with basic photo and video editing
  • Assist with other communication tasks as needed
  • Work collaboratively with communications and other staff and volunteers

Position Requirements:

  • Educational background in communications, digital marketing, journalism, English or similar
  • At least 1 year demonstrated experience writing for different audiences across social media channels such as Facebook, Instagram, Twitter, LinkedIn, YouTube etc.
  • Experience with social media community engagement and monitoring
  • Excellent storytelling, fundraising writing, editing and verbal communication skills
  • Exceptionally strong attention to detail. Must be organized and practice effective time management
  • Ability to work efficiently and effectively under tight deadlines within a fast paced and dynamic environment, to communicate “to-the-moment” news and funding needs
  • Self-starter and able to work independently
  • Advanced computer skills in Microsoft Office (MS Word, Excel) and Adobe Creative Suite (Photoshop, Premier Pro, Illustrator etc.)
  • Savvy with current popular social media channels and trends. Knowledge of social media photo dimensions and photo/video uploading capacities
  • Passion for TWC’s mission

Assets:

  • At least 1 year experience in a communications and/or social media role
  • Experience using Hootsuite, Later and other scheduling platforms
  • Experience with basic photography/videography
  • Volunteer experience and/or experience in a not-for-profit atmosphere, specifically animal welfare

TO APPLY: Along with a COVER LETTER and RESUME, please email a 150 to 250 word social media writing sample promoting Toronto Wildlife Centre’s mission to hr@torontowildlifecentre.com, with the subject line “Attn: Brittany Seki – Social Media Assistant”. Deadline is March 31st, 2020. We sincerely thank all applicants, however due to the anticipated number of candidates only those who qualify for an interview will be contacted. Please no inquiries.

Donor Relations Support

 

Work Status: Full-time, 1 year contract

Location: Currently located in Downsview Park with plans to move to the Rouge Park in the future

Reports to: Operations Manager

Salary: Commensurate with experience

Location: Downsview Park – 60 Carl Hall Rd, Unit 4, Toronto, with plans to move to the Rouge Park area in late 2019

Position Summary:

The Donor Relations Support person will be responsible for donor correspondence and stewarding as well as maintaining the fundraising database. They will oversee a minimum of one volunteer per week.

Duties and Responsibilities:

As the first point of contact for many of our donors, we are looking for someone who enjoys interacting with members of the public; especially those with a love and appreciation of our wild neighbours. Although this position is mostly focused on donor relations and associated administrative duties, there is a lot of opportunity to get involved with our fundraising team assisting with events and other exciting donor related activities. If you are someone who is welcoming, enthusiastic, organised, a true multitasker and would like to join our animal loving team, we would love to hear from you.

Including but not limited to:

  • Responsible for majority of donor (and potential donor) communications including in person, on the phone, and written (e-mail, paper, and some on-line)
  • Processing monetary and in-kind donations
  • Sending thank you letters, thank you cards, tax receipts, and other forms of donor correspondence
  • Assisting with in-house mailings
  • Assisting with ongoing maintenance of CRM and other donation related records
  • Assisting with other administrative and fundraising tasks as needed
  • Performing related duties as assigned by supervisor
  • Maintaining compliance with all company policies and procedures
  • Consistently following all safety protocols and procedures

Education and Work Experience Requirements:

  • Highly proficient with computers especially Microsoft Office programs and CRMs
  • Work or volunteer experience in an NGO in a similar role
  • Excellent interpersonal skills (must be personable both in person and on the phone)
  • Exceptional attention to detail
  • Highly organized
  • Proven ability to multi-task and prioritize
  • Outstanding written and verbal communication skills
  • Ability to take initiative
  • Ability to work well with a team and independently

Assets

  • Experience working with eTapestry or other fundraising software
  • Experience in a customer service-focused setting
  • Bookkeeping

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions in full compliance with provincial, federal, and local standards and legislation
  • Ability to maintain regular and dependable attendance while also remaining flexible in order to meet fluctuating job demands

Working Conditions:

  • This position requires using a computer and sitting for extended periods of time
  • This position requires working around materials and animals that may trigger allergic reaction

Please email resume and cover letter to hr@torontowildlifecentre.com Attention: Shannon Brown with subject line “Donor Relations Support” in the subject line. We sincerely thank all applicants; however only those selected for an interview will be contacted. Please no inquiries. 

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Bookkeeper

 

Work Status: Part-time

Location: Currently located in Downsview Park with plans to move to the Rouge Park in the future

Reports to: Operations Manager

Start Date: As soon as possible

Salary: Commensurate with experience

Position Summary:

We’re looking for an animal-loving Bookkeeper; one who is looking to put their skills to good use for a cause close to their heart. If this sounds like you, we’d love to hear from you! In this position, you will oversee the daily financial matters of the charity, in line with good practice and in accordance with our internal financial controls.  This position is responsible for payroll management, accounts payable, reconciliation of daily financials, and updating employee, bank, and other financial records. If you are the right candidate, you should also have a process improvement mindset; looking for improvements to efficiencies to maximize the impact of this role.

Accountabilities:

  • Payroll management, including but not limited to: updating employee payroll records, entering timesheet hours/overtime/vacation/etc, maintaining accurate employee payroll records, issuing pay cheques
  • Performing accounts payable duties such as: paying invoices and maintaining supplier accounts
  • Reconciling and managing bank accounts
  • Provide support and guidance to other staff and volunteers when requested
  • Other duties and projects as needed

Job Qualifications:

Education:

  • Minimum college degree or certificate in accounting, bookkeeping, payroll management, finance management or equivalent
  • Certified Bookkeeper an asset

Experience:

  • Minimum 3 years of working experience in bookkeeping/accounting/finance or an equivalent environment
  • Experience working within the charity sector strongly preferred

Competencies:

  • Strong interpersonal skills, working with the team as well as with external parties
  • Motivated self-starter, with ability to prioritize and manage competing priorities
  • Flexible and adaptable to changing and dynamic work environment
  • Advanced proficiency in Quickbooks, Microsoft Excel, and Word
  • Proficiency in or familiarity with databases or CRMs (especially Access and/or e-Tapestry would be beneficial
  • Excellent analytical and problem-solving skills, with strong attention to detail

To apply: Please e-mail cover letter and résumé to hr@torontowildlifecentre.com Attention: Shannon Brown and include “Bookkeeper” in the subject line. We sincerely thank all applicants; however only those selected for an interview will be contacted. Please no inquiries.

Environmental Education Curriculum Developer (K-8)

 

Work Status: 4 Month Contract (16 Weeks)

Reports to: Education and Outreach Manager             

Location: Home / Office Based; must be able to travel to Downsview Park and/or Rouge Park 1-2 days/week or more as needed

Start Date: Immediate     

Salary: 40 hours per week at $20/hour

Job Summary & Requirements:

Toronto Wildlife Centre (TWC) is the busiest wildlife centre in Canada admitting approximately 5,000 sick, injured and orphaned wild animals every year from almost 300 species. We are a key resource for our community, helping a diversity of people find solutions to a wide variety of wildlife situations.

Our Education Program reaches over 4,000 children, youth and adults through presentations and booths every year and continues to grow. Working closely with the Education and Outreach Manager, you will have the opportunity to develop innovative curriculum-linked programming for elementary school students that will allow them to explore issues affecting Ontario’s wildlife, engage in problem-solving and take action to create peaceful co-existence between people and wild animals.

Main Accountabilities:

  • Outline most relevant environmental/humane education/inquiry-based practices and methodologies in education delivery for students in JK – Grade 8
  • Identify themes and key curriculum (K-8) links related to TWC education programming/issues affecting wildlife
  • Develop school-based programming for each grade level focused on raising awareness of wild species that live among us, as well as mitigating the negative effects of human interactions/activities on wildlife, specifically in urban and suburban settings
  • Identify/create/acquire program materials to support learning and activities
  • Assist in creating marketing materials as necessary to promote TWC’s education program to school and community groups
  • Work closely with communications team to develop web page promoting programming
  • Additional tasks related to program development as they arise

Job Qualifications:

  • A post-secondary degree in Curriculum Studies, Instructional Design, Teaching, Child Study or similar
  • Hands-on experience in elementary-level education with an in-depth knowledge of the principles of humane education, environmental education and Ontario curriculum
  • Strong knowledge of program design, program/curriculum development, teaching and inquiry-based learning strategies
  • Previous experience in curriculum/program development, preferably at the elementary level or in community programming
  • A strong commitment to a learner/community centred educational approach
  • Excellent organizational skills and ability to meet tight deadlines
  • Creative thinker willing to explore new ideas, techniques and approaches to foster appreciation of all things wild
  • Capable of working effectively in collaboration with others, as well as independently
  • Demonstrated ability to write in a clear and consistent style with grammatical accuracy

Assets:

  • Familiarity with Ontario’s wild species, their natural behaviours, common threats that affect them, as well as the field of wildlife rehabilitation
  • 3+ years relevant professional experience in teaching, environmental education design and/or project coordination
  • Competency in using Adobe Photoshop, InDesign and Premiere Pro

Preference may be given to candidates with the following:

  • Flexibility to work beyond the 4-month contract period as grant funding allows

Please send resume and cover letter Attn: Victoria Badham with the subject line “EE CURRICULUM DEVELOPER” to hr@torontowildlifecentre.com. Application deadline is January 30, 2020.

Wildlife Hotline Operator

 

Work Status: Permanent, full-time

Reports to: Education and Outreach Manager                                            

Location: Currently located in Downsview Park with plans to move to the Rouge Park in the future

Anticipated Start Date: February 2020                               

Salary: Commensurate with experience with step progression up to $41,600/year         

Job Summary & Requirements: 

Toronto Wildlife Centre (TWC) is the only wildlife hospital in the GTA helping approximately 5,000 wild animals each year from almost 300 different species. We provide veterinary care and rehabilitation for sick, injured and orphaned wildlife, specialized wildlife rescue, and public education on wildlife-related issues. Approximately 30,000 phone calls from the public are handled each year through TWC’s Wildlife Hotline – the first point of contact for wildlife enquiries at our busy wildlife centre.

Wildlife Hotline staff are integral to our operations – both admitting patients to the centre, as well as helping people find appropriate solutions for animals that do not require medical or rehabilitative care. Staff members in this fast-paced role must multi-task responsibilities including incoming/outgoing calls, patient admissions, coordinating wildlife rescues, and liaising with other TWC program areas and organizations as needed. There may be additional opportunities to assist with the delivery of educational presentations to school and community groups.

Main Accountabilities:

Main duties include but are not limited to:

Handling all aspects of incoming/outgoing hotline calls

  • Ensure incoming voicemail/online messages are recorded properly
  • Assess situations and help callers resolve them
  • Update and maintain call records accurately with attention to detail
  • Provide superior customer service and high quality information to members of the public
  • Coordinate pick-ups and rescues of sick, injured and orphaned wildlife

Provide services for wildlife admissions and visitors to the centre

  • Greets visitors at the front desk and admit incoming wild patients
  • Offer donation/merchandise options to visitors
  • Ensure animal admissions are appropriate for TWC (e.g. wildlife that actually needs help, species is appropriate for care TWC can provide, not a domestic animal)
  • Assist with training, supervision and engagement of Wildlife Hotline volunteers
  • Participate in year end and ongoing Wildlife Hotline program evaluation
  • Perform additional tasks as required that relate to the hotline or education program

Liaise with other departments and organizations, ensuring effective communication and coordination

  • Coordinate with Rescue staff to ensure timely, appropriate, and safe rescues of wildlife
  • Work with Wildlife Rehabilitation Supervisors to ensure appropriate animal admissions
  • Network with other wildlife rehabilitators and government bodies to keep current on issues relating to hotline

Job Qualifications:

  • Demonstrated experience (2+ years) in customer service, call centre, or emergency services role
  • Post-secondary education in related field including Client and Customer Relations, Emergency Services Communications, Veterinary or Medical Office Administration or similar, or equivalent professional experience
  • Hold a genuine concern for the welfare of wild animals
  • Available to work long shifts (4 days at 10+ hours per week) on a rotating schedule including weekends (typically alternating) and holidays
  • Exceptional attention to detail, organization, logic and problem-solving skills
  • Ability to handle exposure to high stress and emotional situations, a rotating work schedule and prolonged sitting, talking, keyboarding, and telephone calls while maintaining professionalism
  • Ability to understand needs of callers and adapt advice to each situation and individual
  • Strong and efficient learner willing to meet challenges of receiving training on an ongoing basis
  • Energetic, enthusiastic, positive, open-minded and enjoy working with a diverse group of people
  • Experienced in using a database, and common online functions (e.g. Google, websites)
  • Proven ability to multi-task and meet time sensitive demands
  • Able to type 40+wpm
  • Excellent written and verbal English communication skills
  • General knowledge of GTA and the ability to interpret maps

Assets:

  • Previous experience and/or training in conflict resolution/crisis management
  • Strong natural history background ideally with a focus on Southern Ontario wildlife
  • Fluency in a second language commonly spoken in the Greater Toronto Area

Please send a resume and cover letter Attn: Victoria Badham to hr@torontowildlifecentre.com with the subject line “Wildlife Hotline Operator”. Applications will be received until a suitable candidate is found. For priority consideration, please submit by January 30, 2020.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted.