Thank you for your interest in joining our team! Check out the current job opportunities below, or learn how you can become a volunteer.

We do appreciate your interest in Toronto Wildlife Centre. Unfortunately, due to the anticipation of a high number of applications only candidates who qualify for an interview will be contacted. Please, no inquiries. Thank you for your understanding.

About Toronto Wildlife Centre:

Toronto Wildlife Centre is the only wildlife centre in the Greater Toronto Area and the busiest in Canada. Approximately 5,000 wild animals are admitted to the centre each year representing over 270 different species of wildlife.

Dedicated to the rehabilitation of sick, injured and orphaned wildlife, and to educating the public on wildlife-related issues; TWC was the first wildlife centre in Canada with a full veterinary hospital and is the only one with a dedicated Wildlife Rescue Program. Approximately 30,000 phone calls from the public are handled each year through TWC’s Wildlife Hotline.

As a registered charity, TWC relies primarily on donations from members of the public and like-minded organizations. Volunteers work in all areas of the centre from wildlife care to IT support.

Wildlife Rehabilitation Team Manager

 

Position: Wildlife Rehabilitation Team Manager – Permanent Full time

Reports to: Operations Manager

Location: Currently based at Downsview Park, and possibly relocating to the Rouge National Urban Park as early as 2019

Start Date: As soon as possible

Compensation: TBD, Commensurate with experience

Job Summary & Requirements:

In this key role, the Wildlife Rehabilitation Manager is responsible for developing and leading a team through a period of significant challenge and change. The work of the team spans all aspects of wildlife care, from admission to release. The team is comprised of an Assistant Wildlife Rehabilitation Manager, Senior Wildlife Rehabilitators, Wildlife Rehabilitators, Interns and Volunteers. He/she will also liaise with other Toronto Wildlife Centre (TWC) departments and external organizations to support the overall goals and strategies of TWC.

Main Accountabilities:

  • Develops, implements, and monitors an ongoing training program with all staff and volunteers
  • Develops and enables Wildlife Rehabilitation team through ongoing proactive communication, training, educational updates, consultation, recognition, constructive feedback and annual performance evaluations; makes final decisions on personnel issues
  • Ensures a positive, professional, and safe working environment at all times; with a focus on both human and animal safety
  • Develops, implements, and monitors a process to ensure all policies and procedures are maintained, trained, and communicated to the team.
  • In collaboration with the Assistant Wildlife Rehabilitation Manager act as liaison between Wildlife Rehabilitation and other TWC departments, centre management, and external organizations
  • Maintains wildlife rehabilitation department budget and makes recommendations regarding staffing and resources
  • Assists with fundraising and public relations activities as needed.

Job Qualifications:

Education:

  • University or college degree.
  • Workshops, seminars, certifications or other formal management or leadership training

Experience:

  • Minimum 5 years of successful team leadership experience
  • Previous successful experience leading both staff and volunteers
  • Experience should include leading through periods of change
  • Valid Driver’s License
  • Experience within a licensed wildlife rehabilitation centre or other animal facility an asset

Competencies:

  • Strong interpersonal skills, with demonstrated ability to influence with integrity and work collaboratively across the organization and with external parties
  • Strong leadership skills with passion for developing and enabling the team
  • Ability to work collaboratively with other departments and external organizations/individuals
  • Motivated self-starter, with ability to prioritize and manage competing priorities
  • Flexible and adaptable to changing and dynamic work environment
  • Excellent communication and presentation skills
  • Excellent analytical and problem-solving skills, with strong attention to detail
  • Basic proficiency at Computer skills
  • Strong knowledge of Southern Ontario’s wildlife including identification and natural history an asset
  • Experience working or volunteering in wildlife rehabilitation an asset

Please send resume and cover letter Attn: Shannon Brown with the subject line “Wildlife Rehabilitation Team Manager” to hr@torontowildlifecentre.com.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Wildlife Rehabilitation Manager

 

Position:                     Wildlife Rehabilitation Manager – Permanent Full time

Reports to:                 Operations Manager

Location:                    Currently based at Downsview Park, and possibly relocating to the Rouge National Urban Park as early as 2019

Start Date:                  As soon as possible

Compensation:          TBD, Commensurate with experience

Job Summary & Requirements:

In this key role, the Wildlife Rehabilitation Manager is responsible for developing and leading a team whose work spans all aspects of wildlife care, from admission to release. The team is comprised of an Assistant Wildlife Rehabilitation Manager, Senior Wildlife Rehabilitators, Wildlife Rehabilitators, Interns and Volunteers. He/she will also liaise with other Toronto Wildlife Centre (TWC) departments and external organizations to support the overall goals and strategies of TWC.

Main Accountabilities:

  • Develops and enables Wildlife Rehabilitation team through ongoing communication, training, educational updates, consultation, recognition, constructive feedback and annual performance evaluations; makes final decisions on personnel issues
  • Ensures a positive, professional, and safe working environment at all times; with a focus on both human and animal safety
  • Maintains, updates, and grows the Wildlife Rehabilitation Program, including maintaining/implementing/developing wildlife rehabilitation protocols, networking with other organizations, reviewing literature and attending relevant conferences
  • Acts as the key liaison between Wildlife Rehabilitation and other TWC departments, centre management, and external organizations
  • Works closely with the veterinary department to conduct rounds, review medical cases, and collaboratively review/update care protocols as needed
  • Maintains wildlife rehabilitation department budget and makes recommendations regarding staffing and resources
  • Develops and oversees Intern and Foster Care program
  • Assists with fundraising and public relations activities as needed

Job Qualifications

Education:

  • University or college degree in related field

Experience:

  • Minimum 5 years of management experience within a licensed wildlife rehabilitation centre or similar animal facility
  • Previous experience overseeing staff/volunteers
  • Valid Driver’s License

Competencies:

  • Demonstrated abilities in the care and rehabilitation of a broad range of wildlife species, including examinations, nutrition, caging, environmental enrichment, behavioral and releasability assessments
  • Demonstrated medical skills including injections, fracture immobilization, gavage, fluid therapy, wound management, hematology knowledge, familiar with common wildlife parasites and diseases
  • Strong knowledge of Southern Ontario wildlife identification and natural history is a definite asset
  • Strong interpersonal skills, with demonstrated ability to influence with integrity and work collaboratively across the organization and with external parties
  • Strong leadership skills with passion for developing and enabling the team
  • Ability to work collaboratively with other departments and external organizations/individuals
  • Motivated self-starter, with ability to prioritize and manage competing priorities
  • Flexible and adaptable to changing and dynamic work environment
  • Excellent communication and presentation skills
  • Excellent analytical and problem-solving skills, with strong attention to detail
  • Ongoing attendance/participation in conferences, workshops, and training in a related field
  • Computer skills including proficiency in Word and Excel

Please send resume and cover letter Attn: Shannon Brown with the subject line “Wildlife Rehabilitation Manager” to hr@torontowildlifecentre.com.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Wildlife Hotline Emergency Services Operator – Seasonal

Position: 4-month contract May to August; possible extension to September

Reports to: Education and Outreach Manager

Location: Downsview Park – 60 Carl Hall Rd, Unit 4, Toronto 

Compensation: $14/hour, 80 hours biweekly

Hours: Monday to Friday 9:30am-5:30pm; occasional weekends may be required

Job Summary & Requirements:

About Toronto Wildlife Centre

Toronto Wildlife Centre is the only wildlife centre in the Greater Toronto Area and the busiest in Canada. Approximately 5,000 wild animals are admitted to the centre each year representing over 270 different species of wildlife.

Dedicated to the rehabilitation of sick, injured and orphaned wildlife, and to educating the public on wildlife-related issues; TWC was the first wildlife centre in Canada with a full veterinary hospital and is the only one with a dedicated Wildlife Rescue Program. Approximately 30,000 phone calls from the public are handled each year through TWC’s Wildlife Hotline.

Position Summary:

Wildlife Hotline staff members are responsible for incoming/outgoing Wildlife Hotline calls, wildlife admissions, and liaising with other TWC program areas and organizations as needed.

Duties and Responsibilities:

In accordance with organizational policies, main duties include but are not limited to:

Responsible for all aspects of incoming/outgoing Wildlife Hotline calls

  • Ensures incoming voice mails are recorded properly
  • Assess situations, provide information and resolve wildlife issues with members of the public
  • Ensures that wild animals involved in situations receive the attention they need
  • Updates and maintains Wildlife Hotline call records
  • Ensures excellence in public service; providing high quality information at all times

Responsible for wildlife admissions

  • Coordinates pick-ups and/or rescues of sick, injured or orphaned wildlife
  • Greets visitors at the front desk and admits incoming wild patients
  • Works with the fundraising team to increase public support by offering donation options to people admitting wild patients and/or visitors
  • Maintains accurate animal records and provides intake charts for Wildlife Rehabilitation Staff
  • Ensures animal admissions are appropriate for TWC e.g. wildlife that actually needs help, species is appropriate for care TWC can provide, not domestic, etc.

Liaises with all other departments, ensuring effective communication and coordination of appropriate Wildlife Hotline related work between program areas

  • Coordinates with Rescue staff to ensure timely, appropriate, and safe rescues of wildlife and assists with coordinating releases
  • Works with Wildlife Rehabilitation Supervisors to ensure appropriate animal admissions e.g. is the animal appropriate, limits, etc.

Required Experience and Qualifications:

  • Exceptional attention to detail and organization skills
  • Hold a genuine concern for the welfare of wild animals
  • Excellent logic and problem solving skills
  • Must be able to handle high pressure/stressful situations
  • Must enjoy working with people, be able to deal with upset people and emotionally difficult situations
  • Ability to empathize with callers and adapt advice to each situation and individual
  • Must be a strong and efficient learner
  • Must be willing to meet the challenges of being in an ongoing training position
  • Must be energetic, enthusiastic, and positive
  • Open-minded, adaptable, and able to evaluate own performance
  • Previous experience  with database operations
  • Proven ability to multi-task and meet time sensitive demands
  • Experience working with members of the public
  • Excellent computer and keyboarding skills, able to type 40wpm
  • Excellent written and verbal English communication skills
  • Proven ability to work cooperatively with a diverse group of staff and volunteers

Assets

  • Previous experience in conflict resolution/crisis management
  • Work or volunteer experience in a like organisation and/or customer service
  • Educational background in environmental science/studies, biology or similar
  • Strong natural history background ideally with a focus on Southern Ontario wildlife

Please send resume and cover letter to victoriab@torontowildlifecentre.com with subject line “Wildlife Hotline” by Wednesday, April 3rd 2019. 

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

General Support Staff – Seasonal

Position: Seasonal (end of October), Fulltime

Reports to: Operations Manager

Location: Downsview Park – 60 Carl Hall Rd, Unit 4, Toronto 

Compensation: $14/hour

 

Job Summary & Requirements:

Duties and Responsibilities:

In accordance with organizational policies, main duties include but are not limited to:

  • Maintains a positive, professional, and safe working environment at all times
  • Responsible for cleaning TWC’s Downsview Park facility e.g. sweeping and mopping floors, removing garbage and recycling, cleaning washrooms, vacuuming, dusting, and other cleaning duties as necessary
  • Responsible for supportive cleaning for wildlife rehabilitation team e.g. cleaning empty cages, doing dishes, doing laundry, and all other related tasks
  • Inventories and orders cleaning supplies
  • Maintains grounds and outdoor rehabilitation area e.g. removing litter, etc.
  • Responsible for, and as necessary makes arrangements for, the upkeep and maintenance of all related equipment and tools e.g. washers and dryers, hoses, disinfectant dispensers, sinks and other related equipment
  • Provides assistance with cage repair and maintenance
  • Assists with minor renovation work as needed e.g. painting and minor repairs
  • Assists Wildlife Care Supervisors in training seasonal staff, interns, co-op students and volunteers on tasks related to General Support Staff responsibilities
  • Other related tasks as needed

Position Requirements:

  • Must be prepared to work in all weather conditions (some work is outdoors)
  • Must be available for some weekends
  • Previous experience cleaning and maintaining a similar sized/type of facility preferred
  • Experience with painting and minor carpentry/renovation work an asset
  • Demonstrated interest in wildlife or the environment an asset

*PLEASE NOTE: This position includes some lifting, bending, stooping, pushing and other moderately strenuous activities and must have reasonable physical strength.

Skills and Abilities:

  • Excellent ability to follow instructions and protocols and work without direct supervision
  • Strong attention to detail and organizational skills
  • Ability to work well with a variety of people
  • Good verbal and written communication skills
  • Sensitive to the special needs of wild animals in captivity

Please send resume and cover letter Attn: Shannon Brown with the subject line “General Support Staff” to hr@torontowildlifecentre.com.

We would like to thank you for your application. Unfortunately, due to anticipated the number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.