Thank you for your interest in joining our team! Check out the current job opportunities below, or learn how you can become a volunteer.

We do appreciate your interest in Toronto Wildlife Centre. Unfortunately, due to the anticipation of a high number of applications only candidates who qualify for an interview will be contacted. Please, no inquiries. Thank you for your understanding.

About Toronto Wildlife Centre:

Toronto Wildlife Centre is the only wildlife centre in the Greater Toronto Area and the busiest in Canada. Approximately 5,000 wild animals are admitted to the centre each year representing over 270 different species of wildlife.

Dedicated to the rehabilitation of sick, injured and orphaned wildlife, and to educating the public on wildlife-related issues; TWC was the first wildlife centre in Canada with a full veterinary hospital and is the only one with a dedicated Wildlife Rescue Program. Approximately 30,000 phone calls from the public are handled each year through TWC’s Wildlife Hotline.

As a registered charity, TWC relies primarily on donations from members of the public and like-minded organizations. Volunteers work in all areas of the centre from wildlife care to IT support.

Wildlife Rehabilitation Manager

 

Position:                     Wildlife Rehabilitation Manager – Permanent Full time

Reports to:                 Operations Manager

Location:                    Currently based at Downsview Park, and possibly relocating to the Rouge National Urban Park as early as 2019

Start Date:                  As soon as possible

Compensation:          TBD, Commensurate with experience

Job Summary & Requirements:

In this key role, the Wildlife Rehabilitation Manager is responsible for developing and leading a team whose work spans all aspects of wildlife care, from admission to release. The team is comprised of an Assistant Wildlife Rehabilitation Manager, Senior Wildlife Rehabilitators, Wildlife Rehabilitators, Interns and Volunteers. He/she will also liaise with other Toronto Wildlife Centre (TWC) departments and external organizations to support the overall goals and strategies of TWC.

Main Accountabilities:

  • Develops and enables Wildlife Rehabilitation team through ongoing communication, training, educational updates, consultation, recognition, constructive feedback and annual performance evaluations; makes final decisions on personnel issues
  • Ensures a positive, professional, and safe working environment at all times; with a focus on both human and animal safety
  • Maintains, updates, and grows the Wildlife Rehabilitation Program, including maintaining/implementing/developing wildlife rehabilitation protocols, networking with other organizations, reviewing literature and attending relevant conferences
  • Acts as the key liaison between Wildlife Rehabilitation and other TWC departments, centre management, and external organizations
  • Works closely with the veterinary department to conduct rounds, review medical cases, and collaboratively review/update care protocols as needed
  • Maintains wildlife rehabilitation department budget and makes recommendations regarding staffing and resources
  • Develops and oversees Intern and Foster Care program
  • Assists with fundraising and public relations activities as needed

Job Qualifications

Education:

  • University or college degree in related field

Experience:

  • Minimum 5 years of management experience within a licensed wildlife rehabilitation centre or similar animal facility
  • Previous experience overseeing staff/volunteers
  • Valid Driver’s License

Competencies:

  • Demonstrated abilities in the care and rehabilitation of a broad range of wildlife species, including examinations, nutrition, caging, environmental enrichment, behavioral and releasability assessments
  • Demonstrated medical skills including injections, fracture immobilization, gavage, fluid therapy, wound management, hematology knowledge, familiar with common wildlife parasites and diseases
  • Strong knowledge of Southern Ontario wildlife identification and natural history is a definite asset
  • Strong interpersonal skills, with demonstrated ability to influence with integrity and work collaboratively across the organization and with external parties
  • Strong leadership skills with passion for developing and enabling the team
  • Ability to work collaboratively with other departments and external organizations/individuals
  • Motivated self-starter, with ability to prioritize and manage competing priorities
  • Flexible and adaptable to changing and dynamic work environment
  • Excellent communication and presentation skills
  • Excellent analytical and problem-solving skills, with strong attention to detail
  • Ongoing attendance/participation in conferences, workshops, and training in a related field
  • Computer skills including proficiency in Word and Excel

Please send resume and cover letter Attn: Shannon Brown with the subject line “Wildlife Rehabilitation Manager” to hr@torontowildlifecentre.com.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Finance Manager

Permanent Part-time, 3 days per week

Reports to: Executive Director

Direct Reports: Office Administrator

Job Summary & Requirements:

The Finance Manager oversees the financial matters of the charity in line with good practice and in accordance with the governing document and legal reporting requirements.  The position is responsible for the annual budget development, preparation of quarterly and year-end financial reports, reconciliation of accounts, preparation of month-end journal entries, and liaising with internal providers/departments.  Additionally, this role includes the preparation of cash flow analysis and forecasting on an ongoing basis.  The incumbent should also have a continuous process improvement mindset to maximize the impact of this role.

Accountabilities:

  • Work with management on development of the annual budget and work in collaboration with the management team and Executive Director to identify pressures and strategies
  • Preparation of quarterly and year-end board financial reports
  • Lead the annual year-end audit, including preparation and compilation of audit lead sheets, draft financial statements and responding to audit queries
  • Preparation of financial quarterly corporate narrative package, analyzing results and explaining material variances to management and the Board of Directors
  • Preparation of monthly journal entries and account reconciliations, including accruals and ensure accurate financial tracking
  • Preparation of cash flow analysis and forecasting on an ongoing basis
  • Identify financial root cause issues and recommend process improvements. Assist with process improvement initiatives and identify and communicate process and/or control weaknesses to the Executive Director
  • Research and provide recommendations to the Executive Director and potentially the Board of Directors, on various accounting and tax related matters, such as those related to changes in standards
  • Provide clarity on financial issues related to CRA expectations to ensure financial decisions are fully compliant with requirements
  • Provide support and guidance to other staff when requested
  • Professional management and development of one direct report
  • Ad hoc duties and projects

Job Qualifications:

Education:

  • Undergraduate degree in accounting, professional designation in good standing (CA, CMA or CGA) preferred, or an equivalent combination of education and experience.

Experience:

  • 3 years of working experience in accounting/finance at a senior level
  • Experience in working within the charity sector strongly preferred

Competencies:

  • Excellent communication skills (written, verbal and presentation) with focus on clear, concise messaging
  • Strong interpersonal skills, with demonstrated ability to influence with integrity across with organization and with external parties
  • Motivated self-starter, with ability to prioritize and manage competing priorities
  • Flexible and adaptable to changing and dynamic work environment
  • Advanced proficiency in Microsoft Office required
  • Proficiently in QuickBooks and familiarity with CRMs (especially e-Tapestry) would be beneficial
  • A working knowledge of standard financial reporting guidelines, MIS Guidelines, GAAP (specifically not-for-profit accounting preferred), CRA regulations and guidelines
  • Excellent analytical and problem-solving skills, with strong attention to detail

Interested candidates please submit a resume and cover letter to hr@torontowildlifecentre.com

General Support Staff

Status:  Contract

Location(s): Downsview Park

Reports to:  Operations Manager

Compensation: $14.00, commensurate with experience

Duties and Responsibilities:

In accordance with organizational policies, main duties include but are not limited to:

  • Maintains a positive, professional, and safe working environment at all times
  • Responsible for cleaning TWC’s Downsview Park facility e.g. sweeping and mopping floors, removing garbage and recycling, cleaning washrooms, vacuuming, dusting, and other cleaning duties as necessary
  • Provides supportive cleaning for wildlife rehabilitation team e.g. cleaning empty cages, doing laundry, and all other related tasks
  • Inventories and orders cleaning supplies
  • Maintains grounds and outdoor rehabilitation area e.g. removing litter, clearing snow from walkways, etc.
  • Responsible for, and as necessary makes arrangements for, the upkeep and maintenance of all related equipment and tools e.g. washers and dryers, hoses, disinfectant dispensers, sinks and other related equipment
  • Provides assistance with cage repair and maintenance
  • Provides some oversight of General Support Volunteers
  • Assists with minor renovation work as needed e.g. painting and minor repairs
  • Assists Wildlife Care Supervisors in training seasonal staff, interns, co-op students and volunteers on tasks related to General Support Staff responsibilities
  • Other related tasks as needed

Position Requirements:

  • Must be prepared to work in all weather conditions (some work is outdoors)
  • Ability to lift 50 lbs.
  • Must be available for some weekends
  • This is a physically demanding role, please be prepared for repetitive and strenuous tasks
  • Previous experience cleaning and maintaining a similar sized/type of facility preferred
  • Experience with painting and minor carpentry/renovation work an asset
  • Demonstrated interest in wildlife or the environment an asset

*PLEASE NOTE: This position includes lifting, bending, stooping, pushing and other moderately strenuous activities and must have reasonable physical strength.

Skills and Abilities:

  • Excellent ability to follow instructions and protocols and work without direct supervision
  • Strong attention to detail and organizational skills
  • Ability to work well with a variety of people
  • Good verbal and written communication skills
  • Sensitive to the special needs of wild animals in captivity

Please send resume and cover letter Attn: Shannon Brown with the subject line “General Support Staff” to hr@torontowildlifecentre.com

We would like to thank you for your application. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Administrative and Fundraising Support

 

Full time
Reports to:                 Operations Manager

Location:                    Currently based at Downsview Park, and possibly relocating to the Rouge National Urban Park as early as 2019

Start Date:                  As soon as possible

Compensation:          $33,000

Job Summary & Requirements:

In this key role, the Administration and Fundraising Support person will be the first point of contact for our donors. Although this position is mostly focused on administrative duties, there are some entry level fundraising activities which makes this a critical position in the centre’s fundraising efforts. The ideal candidate will need to be personable and friendly while remaining on task with priorities in order to support the overall goals of TWC.

Main Accountabilities:

  • Communicating with donors by phone, email, online; taking donation information, dealing with a wide range of inquiries, etc.
  • Sending out thank you letters, tax receipts, thank you cards, and other forms of donor communications by mail, email, and online
  • Maintaining donor records in our fundraising software; creating and updating records, processing donations, creating tax receipts, entering offline donation information, and creating bank deposit reports
  • Assisting in all aspects of regular mailings including newsletters, invitations, direct mail, and other fundraising campaigns
  • Coordinating volunteers to assist with administrative tasks
  • Assisting with fundraising events and attending occasional events or off-site meetings, which may be outside normal work hours
  • Performing general administrative tasks such as photocopying, filing, and data entry
  • Assisting with other administrative and fundraising tasks as needed

Job Qualifications

Education & Experience:

  • Professional experience and/or educational background in fundraising and/or administration
  • Work or volunteer experience in a similar organisation

Competencies:

  • Must be highly proficient with computers, including but not limited to Office suite
  • Exceptional attention to detail
  • Proven ability to multi-task in a busy environment, to work well under pressure, and to prioritise tasks appropriately while meeting time-sensitive demands
  • Exceptional organisational skills
  • Excellent interpersonal skills; must be personable and have a good phone manner (customer service experience an asset)
  • Outstanding written and verbal communication skills
  • Ability and comfort with taking initiative and ownership of your work
  • Proficient in creative problem solving
  • Ability to work well with a team and independently
  • Genuine concern for and understanding of environmental and wildlife issues

Assets:
Preferences may be given to candidates with the following:

  • Experience working with eTapestry or similar fundraising software
  • Experience in a customer service-focused setting
  • Strong writing skills

Please send resume and cover letter Attn: Shannon Brown with the subject line “Administration Fundraising Support” to hr@torontowildlifecentre.com. Application deadline is January 11th, 2019.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

Wildlife Hotline Emergency Operator & Educator

 

Permanent, Full time
Reports to:                 Operations Manager

Location:                    Currently based at Downsview Park, and possibly relocating to the Rouge National Urban Park as early as 2019

Start Date:                  As soon as possible

Compensation:         Starting salary of $33,000

Job Summary & Requirements:

Wildlife Hotline staff members are responsible for incoming/outgoing Wildlife Hotline calls, wildlife admissions, coordinating wildlife rescues, liaising with other TWC program areas and organizations as needed, and the delivery of educational presentations to school and community groups.

Main Accountabilities:

In accordance with organizational policies, main duties include but are not limited to:

  • Handling all aspects of incoming/outgoing hotline calls
    • Ensure incoming voicemail/online messages are recorded properly
    • Assess situations and help callers resolve situations
    • Update and maintain call records accurately with attention to detail
    • Provide superior service and high quality information to members of the public
    • Coordinate pick-ups and rescues of sick, injured and orphaned wildlife
  • Provide front line services for wildlife admissions and visitors to the centre
    • Greets visitors at the front desk and create intakes for incoming wild patients
    • Offer donation/merchandise options to people admitting wild patients and/or visitors
    • Ensure animal admissions are appropriate for TWC (e.g. wildlife that actually needs help, species is appropriate for care TWC can provide, not a domestic animal)
  • Assist with ongoing development of Wildlife Hotline and Education Program
    • Assist with supervision and training of Wildlife Hotline volunteers and new staff
    • Participate in year end and ongoing Wildlife Hotline program evaluation
    • Perform additional tasks as required that relate to the hotline or education program
  • Liaise with other departments and organizations, ensuring effective communication and coordination
    • Coordinate with Rescue staff to ensure timely, appropriate, and safe rescues of wildlife
    • Work with Wildlife Rehabilitation Supervisors to ensure appropriate animal admissions
    • Help Volunteer Coordinator with recognition and problem solving for hotline volunteers
    • Assist with public relations, media, fundraising, and administrative duties as needed
    • Network with other wildlife rehabilitators and government bodies to keep current on issues relating to hotline
  • Delivery of educational presentations to school and community groups
    • Learn pre-prepared interactive powerpoint presentations for children, youth and adults
    • Assist in the preparations of presentations/activities as needed
    • Attend community events to set up TWC booth and engage members of the public

Job Qualifications

Experience & Qualifications:

  • Hold a genuine concern for the welfare of wild animals
  • Exceptional attention to detail, organization, logic and problem-solving skills
  • Enjoy working with diverse people and be able to handle high pressure, stressful and/or emotional situations
  • Ability to empathize with callers and adapt advice to each situation and individual
  • Strong and efficient learner and willing to meet challenges of an ongoing training position
  • Energetic, enthusiastic, positive and open-minded
  • Experienced in using a database, and common online functions (e.g. Google, websites)
  • Proven ability to multi-task and meet time sensitive demands
  • Experience working with members of the public in customer service capacity
  • Excellent computer and keyboarding skills, able to type 40wpm
  • Excellent written and verbal English communication skills
  • Proven ability to work cooperatively with a diverse group of staff and volunteers
  • Possess a valid driver’s license

Assets:

  • Previous experience in conflict resolution/crisis management
  • Work or volunteer experience in a like organisation and/or customer service
  • Degree/diploma in Biology, Environmental Science, Environmental Studies, Education or similar background
  • Strong natural history background ideally with a focus on Southern Ontario wildlife
  • Training, certification or equivalent experience related to delivery of curriculum-linked education and/or environmental education programming
  • Fluency in a second language commonly spoken in the Greater Toronto Area

Please send resume and cover letter (saved as last name, first name) with the subject line “Wildlife Hotline” to hr@torontowildlifecentre.com. Previous applications are encouraged to re-apply.

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.