Toronto Wildlife Centre’s main centre of operations is a large 14,000 sq ft facility located in Parc Downsview Park in Toronto, Ontario. Once an airplane hangar from the Second World War, this building is now home to TWC’s Wildlife Hotline office, a state-of-the-art veterinary hospital, a variety of indoor wildlife rehabilitation enclosures, fundraising offices, oiled wildlife washing facilities, and some outdoor caging, including a large Bird of Prey flight cage. TWC also maintains an outdoor rehabilitation and acclimatization facility in the Rouge Valley. Because our outdoor facility is not equipped as a wildlife hospital or triage centre, all animal admissions take place at our Downsview Facility.
Please note: If you have an animal that you believe is in need of medical attention or rehabilitation it is very important to speak to our highly trained Wildlife Hotline staff before bringing it to the centre. Many wildlife situations can be assessed over the phone, and you might learn that the best course of action does not require a trip in to the centre.
If you have not yet spoken to a staff member please call: 416-631-0662, follow the voice prompts, and leave a detailed message. We are open 7 days a week, 365 days a year between 9:00 AM and 6:00 PM. If your call is of an urgent nature, a wildlife specialist will get back to you within the hour during business hours, and first thing the following morning if you reach us after business hours. For information on what to do if you encounter a wild animal needing help outside of business hours, please click here.
Please note: During peak seasons (April – October), TWC is receiving up to 200 calls per day, and busy Wildlife Hotline staff are returning calls as quickly as they possibly can – your patience is appreciated.
If you have already spoken to a staff member, and would like directions, please see the map below:
Click here to download a PDF map.