Where to Get Help For Baby Mice, Voles, and Rats

Wildlife Rehabilitation

Baby mice, rats, or voles should receive care from a licensed wildlife rehabilitator. Wildlife rehabilitators are trained to provide care for wild animals. They are licensed to do so by provincial and/or federal governments.

They need specialized formula, species-specific housing, and medical treatment that you cannot provide at home. They also have to be raised with other baby mice, rats, or voles to learn the social behaviours they need to survive in the wild.  It is illegal to keep any wild animal at home without a permit for longer than 48 hours. Please contact a wildlife rehabilitator right away for help with the baby you have found.

Help for baby mice, rats and voles in the City of Toronto and King Township

If you have found a baby mouse, rat, or vole in Toronto or King Township, call our Wildlife Hotline at 416-631-0662 or visit our online form and leave us a message. Our hours are 9am-6pm, seven days a week (yes, even on holidays!).

If the baby you have found is not a mouse, rat or vole, please go back to our species selection page. 

Help for baby mice, rats, and voles outside the City of Toronto and King Township

Due to the extremely high volume of calls about orphaned babies, we can’t admit babies or answer calls from other municipalities.

There are other wildlife rehabilitators who might be able to admit the baby mouse, rat, or vole you’ve found. Please check the Ministry of Natural Resources and Forestry’s complete listings. Some municipalities hold contracts with other wildlife service providers. If you’re a resident of these areas, please use the contact number listed below to request assistance.

Some municipalities hold contracts with other wildlife service providers. If you’re a resident of these areas, please use the contact number listed below to request assistance.

If you are in the City of Richmond Hill, contact Vaughan Animal Services. You can reach them at 905-832-2281 or 1-855-227-7297.

If you are in Aurora, Newmarket, or Georgina, please contact 1-877-979-PAWS.

If you cannot reach a wildlife rehabilitator right away

Keep trying. Wildlife rehabilitators are very busy, especially during the spring and summer. If you get an answering machine, leave a message and make it easy for them to reach you. Call around to others in the area. Be willing to arrange transportation for the animal once a rehabilitator is found. Remember that there is no government funding for wildlife rehabilitation in Ontario, and all rehabilitators are funded entirely by private donations.

You cannot keep the baby mouse, rat, or vole, or care for it yourself – it needs specialized care that you don’t have the means to provide. Keep it in a cardboard box in a dark, quiet, place. Make sure it has a heat source, like a hot water bottle.  Don’t give it any food or water until you’ve spoken to a wildlife rehabilitator. Further temporary care instructions can be found here.