Request a call back from the Wildlife Hotline

We are open 7 days a week from 9am to 6pm. It is our goal to respond to emergency situations within 1 hour but wait times may be longer during spring and summer when we experience extremely high call volume. Please read through important assessment and temporary care instructions on our website prior to submitting this form.

The Wildlife Hotline responds to calls about baby and adult wildlife from the Greater Toronto Area. There are some exceptions, however, during peak periods in the spring and summer months because of staff and resource limitations.  Please note, these exceptions do not apply to residents of the  Township of King as TWC works under contract with the municipality to provide wildlife services.

Current exceptions are as follows:

We can admit and respond to requests about baby rabbits, baby raccoons, baby Eastern gray squirrels, baby pigeons and baby doves from within the City of Toronto only. If your situation falls into one of the categories, please click here to find information on how to find another rehabilitator who may be able to help you.

We are unable to respond to any requests at all about baby songbirds. If you’re unsure what type of bird you’ve found, please click here to learn more.

We are also unable to respond to any requests for general information, assistance with nesting or denning animals that are healthy, and human-wildlife conflict situations. For more information on these issues, please click here.

If your request does not fall into one of these areas, please fill out the form below and a hotline staff member will call you soon.

To help our team assess your situation more quickly, please upload/attach photos.

Request for Assistance (test)

  • Drop files here or
    If you can safely take a photo of the animal, please attach it here. Clear photos that show the problem as well as the surrounding area are helpful.